Shipping policy

At PETALBABE, we are dedicated to making your delivery experience simple, clear, and reliable. Please review the details below before completing your order 🤍

1. Processing Time

Orders are normally handled within 1–3 business days after payment is confirmed.

  • Processing takes place Monday through Friday
  • Orders placed on weekends or public holidays will be processed on the next business day
  • During promotions, holidays, or busy periods, order preparation may take slightly longer

Once your order leaves our facility, a shipping confirmation email with tracking details will be sent to you.

2. Estimated Delivery Time

United States

  • Standard Shipping: 5–10 business days
  • Expedited Shipping: 3–7 business days

International Orders

  • Standard International Shipping: 7–15 business days

Delivery estimates are provided as a guide only. Actual delivery time may vary depending on destination, carrier service, customs clearance, and other shipping conditions.

3. Shipping Fees

🚚 Free Shipping
Free shipping on orders over $60 USD

📦 Standard Shipping
Orders from $0–$59.99
Flat Rate: $10 USD

⚡ Expedited Shipping
Flat Rate: $20 USD

4. Tracking Information

After your package has been shipped, tracking information will be sent to the email address provided at checkout.

Please note:

  • Tracking updates may take 1–3 business days to appear
  • Carrier scans may be delayed during busy shipping periods
  • Tracking status may not update immediately after dispatch

5. Delivery Delays

Although we work to ensure timely delivery, delays may happen due to circumstances beyond our control, including:

  • Carrier delays or service disruptions
  • Weather-related interruptions
  • Customs review or clearance
  • High seasonal shipping volume
  • Incorrect or incomplete address details
  • Unexpected logistics issues

In rare situations, delivery may take up to 15–20 business days depending on shipping conditions.

PETALBABE is not responsible for delays caused by carriers, customs, weather, or other events outside our control.

6. Address Accuracy

Please check your shipping address carefully before placing your order.

  • We are not responsible for orders shipped to incorrect addresses entered by customers
  • If a package is returned due to an incorrect address, additional shipping fees may apply
  • If you notice an address error, please contact us as soon as possible

7. Lost or Stolen Packages

Once the carrier marks a package as delivered, PETALBABE is not responsible for lost, stolen, or missing packages.

If your package is marked delivered but you cannot locate it, please contact the shipping carrier directly. We will do our best to assist where possible.

8. Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, taxes, import fees, or local charges required by their country.

These fees are not included in product prices or shipping costs and may be collected by your local customs office.

9. Contact Us

For shipping questions or order assistance, please contact us:

PETALBABE
📧 contact@petalbabe.com
📍 1000 Brickell Ave, Suite 715, Miami, FL 33131, United States (not a return address)

Thank you for shopping with PETALBABE ✨